Built by Network Operators,
For Network Operators
Viewput was born from years of frustration with network monitoring tools that missed what truly matters: the customer experience.
We've Been in Your Shoes
For years, managing operations for major ISPs, we faced a brutal reality: 42% of customers churn due to performance issues, yet our traditional monitoring tools showed "all green."
The disconnect was clear: traditional monitoring focused on infrastructure health, not customer experience. When a customer complained about slow speeds, we'd scramble to investigate, often finding nothing wrong on our end.
The last mile, that crucial connection between the network and the customer, was a black box. We knew there had to be a better way.
Customers complaining about performance
"My Internet is slow!" "I can't work from home!"
Monitoring says everything is fine
All infrastructure metrics green, but customers are unhappy
Churn continues to rise
Lost customers before we could even identify the issue
A New Perspective on Network Monitoring
We set out to build the tool we always needed: one that monitors from the customer's perspective, not just the network's.
Customer-First
Monitor what your customers actually experience, not just what your infrastructure reports.
Proactive
Catch issues before they become complaints. Be the first to know about problems, not the last.
Actionable
Clear insights that drive immediate action and measurable business outcomes.
Meet the Founders
30+ years of combined telecom and network operations experience
We've spent decades in the trenches of network operations. We've built and scaled monitoring systems for major ISPs, handled millions of data points daily, and most importantly — we've felt the pain of losing customers to problems we couldn't see.
Deep Expertise
Built enterprise monitoring solutions handling millions of metrics for Fortune 500 ISPs
Customer Focus
Managed NOC teams serving hundreds of thousands of end customers
Battle-Tested
Solved real-world network challenges at scale across diverse deployments
Our Mission
To stop the 42% of churn caused by performance issues and cut wasted truck rolls by giving operators true outside-in visibility into the last mile.
What We Believe
- ✓Network health means nothing if customers are unhappy
- ✓The last mile is the most critical, and most overlooked
- ✓Proactive beats reactive, every single time
- ✓Compliance requires proof. Subsidy funding depends on it.
What We're Building
- →A monitoring platform built around customer experience
- →Tools that deploy in minutes, not months
- →Insights that pay for themselves by saving a single truck roll
- →A platform that grows with your network
Join Us in Transforming Network Monitoring
We're on a mission to help network operators see what really matters. Ready to experience the difference?