Viewput was born from years of frustration with network monitoring tools that missed what truly matters: the customer experience.
For years, we managed network operations for major ISPs. We watched helplessly as customers churned due to performance issues that our monitoring tools said didn't exist.
The disconnect was clear: traditional monitoring focused on infrastructure health, not customer experience. When a customer complained about slow speeds, we'd scramble to investigate, often finding nothing wrong on our end.
The last mile — that crucial connection between the network and the customer — was a black box. We knew there had to be a better way.
"My internet is slow!" "I can't work from home!"
All infrastructure metrics green, but customers are unhappy
Lost customers before we could even identify the issue
We set out to build the tool we always needed: one that monitors from the customer's perspective, not just the network's.
Monitor what your customers actually experience, not just what your infrastructure reports.
Catch issues before they become complaints. Be the first to know about problems, not the last.
Clear insights that drive immediate action and measurable business outcomes.
30+ years of combined telecom and network operations experience
We've spent decades in the trenches of network operations. We've built and scaled monitoring systems for major ISPs, handled millions of data points daily, and most importantly — we've felt the pain of losing customers to problems we couldn't see.
Built enterprise monitoring solutions handling millions of metrics for Fortune 500 ISPs
Managed NOC teams serving hundreds of thousands of end customers
Solved real-world network challenges at scale across diverse deployments
To eliminate performance-based churn by giving network operators unprecedented visibility into the customer experience at the last mile.
We're on a mission to help network operators see what really matters. Ready to experience the difference?